Training Evaluation Case Study

A practical look inside how to design and evaluate training mapped to 4 levels of Kirkpatrick to ensure effective learning transfer
    
4.1 / 687 Reviews
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What's inside?

  • The training request on soft and hard skills for a Customer Team
  • Questions I asked the stakeholders
  • The engaging training activities to mimic real life work for employees
  • Sample survey questions
  • The key business metrics used like % of re-rerouted tickets

People love the case study!

"Wow this could be provided as an example in the textbook for training evaluation. And l&d consultancy. Really useful to follow your thought process"

Flore Onisor
Manager Talent Management, Morningstar Sustainalytics

"I LOVE how practical this is and the design is beautiful. I have a new team member starting soon and this case study will definitely part of his development"

Joy Doran
Manager Workforce Capability, Taituarā

"Level 4 results are the hardest to achieve. This guide just shows it's actually not that difficult when you take a business first approach"

Zohara Palmer
People Manager, ASHA

Hey I'm Saad! 👋

Saad Qureshi
Former C leader l  Coach  l  Founder Managerkind 
I love helping leaders connect their work with business goals! I train leaders in 40+ companies to be business-minded and people focused in equal doses. I practised this as a former C leader where I generated £27m sales with a global team of 200. I combine this experience with my passion as an educator for 15+ years running simulations and learning by doing workshops for emerging leaders. 

Learn how to achieve level 4 results!

Get practical tips, full break down of the training request, how to use GPT and more!
Author
Saad Qureshi
Type
Training Evaluation
Layout
PDF
    
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