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The PICA Model: A Strategic Framework for People and L&D Managers
In a rapidly evolving business landscape, aligning learning and development (L&D) initiatives with organizational goals has never been more critical. Enter the PICA Model, a structured approach designed to help People and L&D managers prioritize their efforts strategically and deliver impactful results. Developed by Saad Qureshi in 2024, the PICA Model focuses on aligning people, skills, processes, and technology (PPST) with organisational priorities.
Let’s break down the PICA Model step-by-step.
Let’s break down the PICA Model step-by-step.
P - Select Strategic Priority or KPI
The foundation of the PICA Model begins with identifying the key strategic priorities or Key Performance Indicators (KPIs) of the organization. This step ensures that L&D initiatives are aligned with the organization's overarching goals, whether that’s improving customer satisfaction, enhancing employee engagement, or driving innovation.
Key question to ask: What is the most critical outcome the organization is striving for, and how can L&D contribute?
I - Identify Teams Impacted
Once the priority is clear, the next step is to pinpoint which teams or departments are most affected by these objectives. Whether it’s the sales team needing updated skills to meet revenue goals or the IT team requiring new tools for digital transformation, understanding who is impacted ensures focused and tailored interventions.
Key question to ask: Which teams need support to drive this priority forward?
C - Identify Changes to PPST
This step dives deeper into the changes needed in People, Processes, Skills, and Technology (PPST). It’s about diagnosing the gaps and opportunities
Key question to ask: What needs to change to achieve success?
A - Create the L&D Plan
The final step involves crafting a strategic L&D plan that bridges the identified gaps. This includes defining objectives, designing learning interventions, and implementing solutions that drive measurable outcomes. The plan should be agile, scalable, and directly tied to the identified strategic priorities.
Key question to ask: How can we deliver impactful learning solutions that support the priority and deliver measurable results?
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Use these job aids to help you find answers form your stakeholders, decide and present your L&D initiatives.
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